In the two decades since it was founded in 1998, Toundra Voyages Inc has become NORTH AMERICA’s go-to receptive agency in customized independent or group tourism. Toundra’s flexible, responsive approach, very close to the ground and its clients, ensures fast, impeccable service, competitive prices and attractive products.
Our Mission
Toundra’s mission is to create and organize tailor-made travel and select, adapt and personalize tourist experiences in North America for tourism professionals, while delivering quality service and advice through a team of destination experts.
Our Values
Toundra Voyages’ values reflect five states of mind shared by each one of us, to serve you better.
EXPERTISE
Toundra Voyages’ specialty:
Constantly meeting our clients’ expectations
Toundra Voyages is committed to providing impeccable customer service systematically focused on client / agency satisfaction.
Meeting our clients’ general expectations is an integral part of our missions. We strive each day to exceed these expectations and we continue to stand out in each service we provide.
Our expertise rests on 6 commitments to our clients:

Responsiveness, Effectiveness and Flexibility in our actions and the various requests

Competitiveness in the rates offered

Advice on the choice of services, suppliers and itineraries

New program features

Availability (presence) for travellers + availability in the services offered

Exclusivity in certain offerings / services provided